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FAQs

  • What size hat am I?
    To figure out your cap size, just take a measuring tape, and measure around your head where the sweatband of the cap will sit. Then just take a look at our Sizing Chart.
  • How much is postage and packaging?
    There is a flat rate charge of £3 to deliver anywhere in the U.K .Delivery elsewhere in Europe is charged at £5 and we will post worldwide for a flat rate of £7
  • When will I receive my cap?
    Any orders made before 3.30p.m Mon - Fri or before 9.30 a.m Saturday will be delivered the same day by First class recorded Royal Mail. The order should reach you within 3 working days. For all International orders hats will be dispatched immediately by recorded Air Mail and should reach you within 7 working days
  • Do you ship worldwide?
    Yes we do we'd like to spread the love throughout the world please see postage costs above for details.
  • Can I get a refund if I’m not happy with my hat?
    In the unlikely event you are not completely satisfied with your order, we will be happy to give refunds. Please see our Returns Policy in our Terms and Conditions for full details.
  • Have you got any tips on how to keep my New Era hat looking sharp?
    NEVER PUT YOUR CAP IN THE WASH! These caps are made of wool and therefore, they will shrink when put in the washing machine.

    To clean the headband, just take a cloth, put a little bit of water on it together with some cleaning agent. Gently rub the sweatband of the cap with the cloth. Once you are happy that the cleaning agent has done its job, rinse out the cloth with water, and wipe away any excess soap from the cap. Then leave the cap to dry.

    If your cap has some dust or fluff on it, just take some masking tape, wrap it around your fingers, and dab the cap with it. The tape will pick up any fluff or hair. A simple but effective tip!
  • Have you got any tips on how to keep my New Danny McParkland Trucker looking sharp?
    Danny McParkland Caps - We recommend only hand washing in cold water. Do not scrub the hat abrasively, and do not use detergents as these can lighten the colours. Wet hats should be reshaped  whilst  damp  and  hung  up  to  dry separately in a warm  dry place.

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